Lubbock, TX (March 14, 2014) - Pillar Hotels & Resorts is proud to announce that Karen Sonnenfelt, General Manager of TownePlace Suites Lubbock, was selected from more than 200 TownePlace Suites properties to receive the brand's Hello! Award. TownePlace Suites by Marriott released the award recipients on Monday, March 10.
Karen joined Pillar Hotels & Resorts as a Task Force General Manager in 2012 and was quickly promoted to General Manager of TownePlace Suites Lubbock, and then to Area General Manager where she has served for over two years overseeing the Lubbock / Amarillo area. Karen embraces the values of the TownePlace Suites brand on a daily basis and is a natural leader who inspires her teammates.
"Karen exceeds at demonstrating sincere warmth toward her guests and staying true to the brand's 'Just Because' culture," said Tony Battelle, Senior Vice President of Operations for Pillar Hotels & Resorts. "TownePlace Suites is all about giving, and Karen goes the extra mile to provide the comforts of home to her guests and get them involved in her community efforts."
"Karen's energy, enthusiasm and motivation are a strong influence on everyone she works with," said Greg Blackwell, Regional Director of Operations for Pillar Hotels & Resorts. "Her passion for the TownePlace Suites brand is reflected in her teammates, her exceptional guest service, and the cultures of other TownePlace properties she touches."