Pillar Hotels & Resorts General Managers Honored at 2015 Marriott Conference
Irving, TX (March 3, 2015) - Pillar Hotels & Resorts (PHR), a leader in hotel management and one of the largest third-party managers of Marriott properties, is proud to announce that its team took home several awards from the 2015 Marriott GM Conference, which took place February 18-23 at the Gaylord National Harbor Resort & Convention Center in Washington, D.C.
The GM Conference, themed "It's Monumental," brought six CFRST brands (AC Hotels, Courtyard, Fairfield Inn, Residence Inn, SpringHill Suites and TownePlace Suites) and more than 3,200 people together for joint general sessions, skill-building workshops and engaging keynote speakers. In addition, new initiatives and programs were introduced to help Marriott teams focus on leadership and drive hotel performance.
Two of PHR's Courtyard hotels were recognized with Silver Circle Awards for being in the top 20% of the brand for overall guest satisfaction scores: Courtyard Chicago-Bloomingdale, led by Helen O'Hanlan, GM and Courtyard Folsom, led by Amy Del Rosario-Bechler GM.
Helen O'Hanlan was also honored with a coveted Triumph of Spirit Award for maintaining excellent leadership and guest service at Courtyard Chicago-Bloomingdale.
Two of PHR's Residence Inn hotels were recognized with Silver Circle Awards for being in the top 20% of the brand for overall guest satisfaction scores: Residence Inn Fort Smith, led by Thomas Forthofer, GM and Residence Inn West Palm Beach, led by Dan Patino, GM.
TownePlace Suites El Centro, led by Jimena Ainza, GM was recognized with a Silver Circle Award for being in the top 20% of the brand.
In addition, Residence Inn Arlington South, led by Scott Perlmutter, GM received a Gold Circle Award for being in the top 10% of the brand for overall guest satisfaction in 2013.
"I couldn't be more proud of our teams for all that they have accomplished this past year," said Dawna Comeaux, Executive Vice President of Hotel Operations for Pillar Hotels & Resorts. "We celebrated so many successes in 2014 and we look forward to recognizing even more top performing hotels and individuals in 2015."
During the conference, Residence Inn Salem's Most INNspiring Story about employee Mckenzie Walz's was showcased, and PHR Fairfield Inn teams participated in the Hospitality at Home™ Habitat for Humanity Build, helping make the dream of home ownership come true for Washington, D.C.-area families. For more information about the Conference, please visit MarriottSpecialEvents.com/CFRSTGM2015/index.html.
About Pillar Hotels & Resorts
Pillar Hotels & Resorts is one of the largest independent management companies in the United States, representing well-respected brands including Marriott, Hilton, Choice Hotels and IHG. The company offers hotel management, back office solutions, revenue management and a full-service construction company specializing in renovations, repositioning and new construction. Owner-ready information technology, scalability, and operational integrity make Pillar a best-in-class company that consistently delivers exceptional results. For more information, visit PillarHotels.com and follow @PillarHotels on Twitter.